2026 Report | Financial and professional services

Six business priorities. One view of what is shaping FM performance.

Insights from 900+ leaders across nearly 500 organisations on cost pressure, employee experience, wellbeing and the execution gap in FM.

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Report | Financial and professional services

What’s holding workplace performance back in 2026

85% of leaders see the workplace as a key driver of performance.

46% of respondents prioritise employee experience, while 41% focus on health, safety and wellbeing.

However, cost optimisation (57%) remains the top priority, reflecting ongoing margin pressure.

The report reveals why ambition often outpaces execution and how organisations are beginning to close the workplace performance gap.

85 %

of the leaders in this sector recognise the workplace as a major contributor to performance

+ 57 %

of them treat the cost optimisation as their biggest priority

46 %

prioritise improving employee experience and satisfaction

41 %

of respondents emphasise health, safety and wellbeing

2026 Report | Financial and professional services

Facilities Management Outlook

Facilities management is becoming a key driver of performance in financial and professional services, where resilience, compliance and productivity are critical. This report shows how organisations are moving beyond cost control to deliver measurable workplace outcomes.

What you’ll learn:

Understand the workplace performance gap: Learn why organisations recognise workplace value but struggle to translate it into measurable performance.
Balance cost and performance: See how financial pressure shapes decisions and limits the ability to unlock full workplace value.
Close execution and capability gaps: Discover why organisations struggle to deliver on experience and wellbeing ambitions at scale.
Make better, data-driven decisions: Understand how improving data and measurement enables more confident, performance-led investment.

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