2026 Report | Financial and professional services

Facilities Management Outlook: The workplace performance gap

Insights from over 900 leaders across almost 500 companies in the financial and professional services sector on the forces reshaping FM and what organisations must do next.

Get the report

2026 Report | Financial and professional services

What’s holding workplace performance back in 2026

The vast majority of leaders (85%) of leaders see the workplace as a key driver of performance.

46% of respondents prioritise employee experience, while 41% focus on health, safety and wellbeing.

However, cost optimisation (57%) remains the top priority, reflecting ongoing margin pressure.

The report reveals why ambition often outpaces execution and how organisations are beginning to close the workplace performance gap.

In this report, you will learn how to:

Understand the gap between recognising workplace value and delivering measurable impact
Balance cost pressures with performance outcomes
Overcome execution and capability challenges at scale
Use data to drive more confident, performance-led decisions

Explore Additional Reports and Insights

Turn data into actionable insights

FM Landing page_Report module_ReimaginingPresence2

Reimagining Presence: Hybrid is settled. Expectations are varied.

Reimagining workplace presence in a world of diverging needs.

Learn more

FM Landing page_Report module_EvolvingWorkplaces2

Evolving Workplaces: Find your Space to Thrive

Access the latest report capturing unique insights from nearly 11,000 employees across 15 countries

Learn more

One model. Full control. One seamless model. Financial services.

Integrate all facility services that are enhancing employee experience while delivering cost savings, operational control and consistent service quality.

More insights | Financial services