2026 Report

Facilities Management Outlook: The workplace performance gap

Insights from nearly 3,000 leaders on the forces reshaping FM and what organisations must do next.

2026 report

What’s holding workplace performance back in 2026

83% of business leaders say the workplace has a major impact on organisational performance, yet many struggle to turn that belief into measurable results.

Drawing on insights from nearly 3,000 leaders across 28 countries, our Facilities Management Outlook report reveals why ambition often outpaces execution and how organisations are beginning to close the workplace performance gap.

83 %

of leaders say the workplace strongly impacts performance

60 %

of leaders name cost optimisation as their top priority

46 %

see digitalisation as a key disruptor, but only 20% prioritise it in FM

2026 REPORT

Facilities Management Outlook: The workplace performance gap

Inside the report you will discover:

What is driving the widening workplace performance gap
How cost gravity, capability constraints and confidence challenges shape FM strategies
Why digitalisation is recognised as disruptive but not systematically prioritised
The three alignment shifts organisations are using to close the gap and strengthen performance

Download the report

VIRTUAL PANEL DISCUSSION

Did you miss our panel on the workplace performance gap?

Watch the recording to hear our experts unpack the findings from the Facilities Management Outlook and discuss how organisations are navigating shifting expectations, digitalisation and performance demands. Gain a deeper understanding of the workplace performance gap and what it takes to stay ahead.

Click to watch